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APage: Acceptable Use PolicyWashington & Jefferson College Acceptable Use Policy for Technology Resources The technology resources at Washington & Jefferson College will be used by students, faculty, administrators, and staff for the express purpose of enhancing and supporting the e
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Acquiring MAC Address on Game Systems
To register a gaming machine please obtain the MAC or Physical Address. Once you have obtained that please use the Registration Form and we will be able to register your machine. Getting a MAC address for your PlayStation 3 To register a gaming machine
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Activating a Course Site (making a course available for students)
Academic Technology creates an empty Blackboard course shell for every class at W&J. However, instructors must activate (or make available) their courses so students can see them. This is done so students do not see courses where faculty will not be usi
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Add public Calendar to Calendar list
Open up Outlook and click on the folder icon on the bottom left of the screen Find the calendar you want to add and right click on it. Then click on Add to Favorites... A box will popup. Call the calendar whatever you would like to name it and the
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Adding an IMAP folder and moving mail
Login to your email Click on New folder in the top left corner Enter the folder name and click Add Select the messages you want to move (you can either hold shift to select a range or hold down crtl to select individual ones) Click on the Move/Copy button
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Adding Diacritical Marks for Foreign Languages
References Microsoft article http://support.microsoft.com/default.aspx?scid=kb;en-us;306560 SUMMARY This step-by-step guide describes how to use the United States-International keyboard layout in Windows XP. With the United States-International layout, yo
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Adding New Members to Your Sakai Site
To add new members to a Sakai site, please follow the screenshots below. In order to do this, you must have Instructor or Maintain privileges for the Sakai site to which you wish to add members. 1. Log into Sakai and Access the site to which you wish to
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Adding Personal Folders
1. Open outlook and go to Tools -> E-mail Accounts... and then click View or change existing E-mail accounts 2. Click on New Outlook Data File... 3. Name the PST File and click ok. 4. A personal folder will show up in your list.
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Adding Tools to a Course
To add tools (such as the Test and Quizes tool, the assignment tool, the dropbox tool, etc), please follow this series of screenshots: Screenshots for Adding Tools to your Sakai Course or Project Site
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Adobe CS3
Acrobat Professional 8 Dreamweaver CS3 Flash CS3 Professional Illustrator CS3 InDesign CS3 Photoshop CS3 FreeHand MX Print to PDF Other Resources: Creating Student Posters
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Am I eligible for registration?
1. Log in to WebAdvisor. From the WebAdvisor Main Menu, click on the bar for Students. 2. Under the Academic Profile area, select My Profile. 3. To determine eligibility for registration, verify that there is nothing listed under "Reg Restrictions" an
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Audacity
Overview What is it? Audacity is an easy-to-use, open source audio editing software program that is available as a free download. Versions are available for desktop computers that run the Mac, Windows and Linux operating systems. Audacity has a varie
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Autofill
Autofill is a function of Excel that allows a pattern of cells to be repeated to fill the desired amount of cells or columns. For example, this function could be utilized when creating a numbered list, letters, dates, days of the week as well as an even o
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BPage: Backing up files in Microsoft OutlookIn order to create a backup file for a folder in Microsoft Outlook: 1. Open Microsoft Outlook and click on an email folder you want to back up, such as Sent Items, Deleted Items, Inbox, Drafts, and so on. 2. Open the File menu and select "Import and E
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Blackboard
Resources for Instructors and Students Students Student Tutorial Instructors (pdf documents) Blackboard Basics Creating Assignments Assessments: Test Manager, Survey Manager, and Gradebook Gradebook: Weighting Grades Gradebook: Modifying Weights Archiving
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Bradley Kita
Title: Systems Analyst/Programmer Job Description Main Responsibilities: Exchange 2007 Project Active Directory Permissions Backup Servers Linux-based Servers (DNS/Web/etc) Contact Information: Office Phone: 724-503-1001 x3407 Cell Phone: 724-413-0960 Ema
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Burnett Center 107
The Burnett Center Lab The Burnett Center lab is located in room 107 on the first floor of The Burnett Center near the main entrance. It has 21 Windows PCs. The Burnett Center lab also has a document scanner, projector, VCR, and DVD player for general cla
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Business French
Faculty Dr. Katrine Pflanze Class Business French 320 Project Description A part of their final project the Business French students connected with marketing professionals at the Heinz Division in Paris, France to discuss business and marketing of new pr
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CPage: Campus ComputersOpen Access Computers Technology Center 103 Burnett Center 107 Library Digital Classroom Old Main Room E Multimedia room Departmental Labs The following departments also have computers for special use. Please contact each department for access. Modern La
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Campus Map
Page: Campus Printing Campus Printing Instructions Selecting a printer - Students Selecting a printer - Faculty and Staff Campus Printing Locations ITS supports printers in the following locations. Technology Center 103 Burnett Center 107 Library Digital Classroom
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Campus Software
PC Software Request Form Administrative Software Datatel WebAdvisor Datatel Colleague Datatel Benefactor Resource 25 Sakai ID Cards Confluence Wiki WJ Blogs Survey Software - Classapps E-mail Documentation (Outlook, Entourage etc.) Common Software loaded
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Cannot read Office 2007 files
To open Microsoft Office Word 2007 .docx or .docm files with Microsoft Office Word 2003, Word 2002, or Word 2000, you need to install the Microsoft Office Compatibility Pack for 2007 Office Word, Excel and PowerPoint File Formats and any necessary Office
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Cell Phones
Cell Phone Settings When setting up cell phones to receive W&J email here are the basic settings. Mail Server (Staff and faculty): mail.washjeff.edu Staff and faculty use exchange Students http://wiki.washjeff.edu/display/hd/Settings+for+Student+JayMail+a
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Change password from email
Go to http://mail.washjeff.edu Login to your email Click on Options in the top right of the screen Click on Change Password on the left side of the screen Enter your old password then the new password you want to use. You should restart your machine afte
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Changing Blackboard's Password
1. Login to Blackboard 2. 3.
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Changing Permissions in Confluence
First log in to confluence and go the space where you want to change permissions. Then click on the tab that says Space Admin. Then click on permissions on the left side of the screen. From here you can add users and change their permissions Permission
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Changing your W&J Password for your Blackberry
You must change your W&J password for your Blackberry by logging into the Blackberry Internet Service Web site For Verizon customers visit: https://bis.na.blackberry.com/html?brand=vzw For AT&T customers visit: https://bis.na.blackberry.com/html?brand=myc
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Charles R. Watts III
Title: Network Manager Job Description: Main Responsibilities: Contact Information: Phone - 724-503-1001 ext. 6518 Email - cwatts@washjeff.edu
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Chris Teagarden
I am the User Services Coordinator. My primary job duty is to coordinate and manage our Helpdesk operation. I also handle multimedia requests on campus.
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Claudia B. Sweger
Title: Assistant Director for Technical Services Job Description: Claudia will help any user on campus who is having difficulty with his or her computer(s) or printer(s). Calling the Helpdesk (ext 6022) with any computer or printer related problem will be
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Clinic Materials Available Online
Antivirus Avast Boot Disks Bootdisk.com Miscellaneous Driverguide.com Mozilla Firefox Mozilla Thunderbird Office Updates Service Packs Anti-Spyware/Malware Ad-Aware
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Comment Box
Page: Computer Replacement Policy The Office of Information Technology Services maintains a computer replacement program that focuses on placing new computing and technology resources in academic areas on a regular schedule. These areas include general computing labs, classrooms, and facu
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Confluence Wiki
Overview What is it? Wikis are Web pages that can be viewed and modified by anyone with a Web browser and Internet access. Described as a composition system, a discussion medium, and a repository, wikis support asynchronous communication and group coll
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Consulting & Office Visits
Academic Technology has attempted to provide much information on our web site so that faculty can "self serve," but we know sometimes that generic information may not seem to apply to your situation, or you may want an experienced guide to help navigate a
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Continuously Loop Powerpoint Presentation
Select the slideshow menu and click "set up show" Next, under "show options" check "loop continuously until 'Esc'" Click ok
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Convert VHS to DVD
See attached document
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Copying Materials Between Sakai Sites
To copy materials from one Sakai site to another, please follow the screenshots below. An example of when you would use this would be to copy the reading materials from they FYS Instructor's Site to your individual FYS section site for your students to r
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Course(s) are not showing up on Blackboard
Issue: Course(s) are not showing up on Blackboard. Solution: Blackboard enrollments are processed a few days before the start of each semester (Aug 31st for Fall 2007 Semester). If students register late or drop/add courses during this time period these
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Create Student Posters
The officially supported manner for preparing posters for student poster sessions is through the use of Adobe InDesign. A guide for creating posters using Adobe InDesign is available below. Please follow the instructions precisely when converting your
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Creating a New Project Site
This screenshot walkthrough will show you how to create a new project site within Sakai. Project sites are almost the same as course sites within Sakai and can be used in many situations including to collaborate with your peers, to host a web presence fo
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Crisis in Sudan
Faculty Dr. Robert East, Dr. Stuart Miller, Dr. Zheya Gai Class Sociology, Political Science and Environmental Studies Project Description In October 2004, three W&J classes participated in a videoconference with member of the Global Nomad Group (GNG). Th
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Cyberattacks ITL
Faculty Dr. Amanda Holland-Minkley Class ITL 233 Cyberattacks Project Description Cyberattacks is an intersession class that introduces students to problems in computer security through hands-on investigation of various exploits and the methods for protec
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DPage: Daniel FaulkTitle: Director of Information & Technology Services Contact Information: Daniel Faulk Washington & Jefferson College 60 South Lincoln Street Washington, PA 15301 Office: Technology Center Room 116 Phone: 724-223-6022 or campus ext. 6022 Email: dfaulk@was
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Darlene K. Tragone
Title Secretary Job Description Answer Helpdesk inquiries. Identify and report on request trends. Monitor and maintain various IT systems and processes relating to the College's general operations including, but not limited to, technology facility and res
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Data Protection Guidelines
Data Protection Guidelines Sensitive computer data is defined as names, addresses, social security numbers, any identifying bio-demographic information, institutional financial data, family financial data commonly found in financial aid applications and s
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Datatel Benefactor
Benefactor Datatel Benefactor is a software system designed specifically for higher education. Benefactor is used by Advancement, College Relations and Alumni Relations. Benefactor also includes the underlying master database used by the WebAdvisor syste
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Datatel Colleague
Datatel Colleague is a software system designed specifically for higher education. Colleague includes the Core, Financial, Human Resource, and the Student applications. Colleague users are found in every administrative office. Colleague also includes the
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Datatel WebAdvisor
WebAdvisor provides many on-line features of Colleague to include course registration for students, grading for faculty and various HR functions for college employees. General WebAdvisor Troubleshooting WebAdvisor for Students Using Preferred Sections Am
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Delegates
Begin by opening Outlook, then go to Tools>Options: Next Select the "Delegates" tab: Then click "Add. . ." Select the user you wish to allow delegation in the "Type Name or Select from List:" by typing their First and Last name, then highlight the name in
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Delicious
Overview What Is It? del.icio.us is an online bookmark manager, otherwise known as a "social bookmarking" site. Registered users can add sites to their personal collection of links and share those links with others. Sites you add can be categorized with
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DEUSI Instructions (public)
The Colleague DEUSI delivery process is ever changing and we seek your feedback in making this as useful as possible. Datatel releases software updates for Colleague on a continuous basis, which requires us to be continually downloading, reviewing, and in
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Digital Audio Recorders
Page: Digital Media Card Reader Page: Digital Still Cameras We have several digital still cameras available for checkout to faculty and staff. Nikon Coolpix S50 Canon Powershot SD750 Canon Powershot SD751
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Digital Video Cameras
We have several digital video cameras available for checkout to faculty and staff. JVC Everio GZ-MG255U (2)
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Digital Video ITL
Faculty Dr. Sam Fee Class ITL 365 Digital Film Project Description During Intersession, students in Sam Fee's ITL 365 Digital Film class developed 20 minute short films. These were works of beginning storytelling, as well as exercises in technical develop
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Digitize Cassette to CD
To convert an audio casette to a CD, follow these steps: Get a key and go to room 116 here in the Technology Center. Log into the Windows machine. Insert the cassette in the cassette player to the right of the machine and verify that the audio output is r
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Disable Wireless - Vista
To disable your connection select the Start menu > Control Panel. Then click Network and Sharing Center > Manage network connections. Right-click on the wireless connection and then select disable
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Disable Wireless - Windows 7
Disable Wireless – Windows 7 To disable your connection select the START menu CONTROL PANEL Select NETWORK AND INTERNET Select NETWORK AND SHARING CENTER Select CHANGE ADAPTER SETTINGS Right-click on the wireless connection and select DISABLE
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Disable Wireless - XP
To disable your connection select the Start menu > Control Panel. Then click Network connections. Right-click on the wireless connection and then select disable
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Disabling Webclips
W&J's Google-hosted JayMail system is a Google Apps for Education solution. As such, all ads, which Google refers to as "sponsored links", are disabled in all Google Apps services (including JayMail) that belong to W&J College. You will still see web cl
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Dreamweaver
Adobe Dreamweaver CS3 Features
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Droid Specific Instructions (Exchange)
Synchronize with Microsoft™ Office Outlook™ If you use Microsoft™ Office Outlook™ on your work computer, your phone can synchronize emails, and events with your Microsoft™ Exchange server. Find it: Menu > Settings > Accounts & sync > Add account > Corpora
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DVD Commentary
Faculty Dr. Mark Swift Class Music 221 Project Description Dr. Mark Swift taught Music 221: Music in Theater using an avant garde, experimental learning process for students this term. Rather than teaching in a typical class lecture and discussion style,
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DVD Players
Magnavox DVD Player - Model NO. DP100MW8 (2) The Magnavox DVD Player delivers the convenience of multi-format playback, as well as an S-video connection for better looking movies. UL Listed, FCC/DHHS Certificated. DVD Progressive Scan Video Out Plays: DVD
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EPage: E-mail Documentation (Outlook, Entourage etc.)This page is for general Outlook and E-Mail questions. Frequently Asked Questions (Faculty/Staff Exchange Email) Outlook Signatures Delegates Exchange Permission levels Open Shared Calendar Rules and Alerts Setting up an Exchange Account (Faculty/Staff sy
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Email
Login to your Email Faculty and Staff Email Web Access (exchange system) Faculty and Staff Email Web Access Student Email Web Access Email Documentation Outlook and E-Mail Solutions
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Embedding Video Clips in PowerPoint
First, navigate to the page that you wish to insert the video clip into. Next, from the "insert" menu, scroll over "Movies and Sounds" and Click "Movie from File..." Navigate to the location of the video clip, select it and click ok. Finally, select wheth
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Enable Looping in Powerpoint
Select the slideshow menu and click "set up show" Next, under "show options" check "loop continuously until 'Esc'" Click ok
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End-of-Semester Printing Survival Guide
The end of spring semester is a particularly busy time for printers on campus as theses, final papers, final projects, and poster projects come due. Here are a few tips to help you make those deadlines and get the most out of printing services on campus:
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Enrolling a user into a Blackboard course site
Students usually are automatically enrolled in Blackboard course sites a few days before classes start via information from Webadvisor. Follow these directions if a student can't access their course after the start of the semester. Consult *Course(s) ar
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Equipment Damage Guidelines and Procedures
Information and Technology Services supports media, network and computer equipment in many locations across Campus, including computer labs and classroom lecterns. Equipment damages occurring in these locations that result from employee negligence may be
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Equipment Maintenance Guidelines and Procedures
ITS is responsible for routine maintenance and repair of College owned equipment, including equipment that is assigned to employees. ITS will assess the operational state and value of problematic equipment to determine if a repair is feasible and cost ef
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Excel
{Children} How to Set Up .CSV Files to Always Open with Excel
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Exchange Permission levels
Role Permissions Owner Create Read Modify Delete all items and files Create subfolders Change Permissions (All rights in the folder) Publishing Editor Create Read Modify Delete all items and files Create subfolders Editor Create Read Modify Delete all ite
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Express registration
1. Log in to WebAdvisor. Click on the Students menu bar. 2. Click on the "Register for Sections" option. 3. Click on the "Express registration" link. 4. On the "Express registration" screen you can enter any of the following: Synonym only, OR Subjec
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FPage: FacebookOverview What Is It? Facebook is a social networking site that allows users to: Create a profile detailing affiliations and interests Post pictures and other media Find and contact others with similar affiliations and interests Expand a personal social ne
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Faculty & Staff Webspace
Accessing Windows Find the shortcut on your desktop called webspace. If you don't have a shortcut, go to My Computer > W drive. If you can't find the W drive in My Computer, go to Start > Run and type \\washjeff.edu\shares\webspace\staff Macintosh Go to G
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Format Painter
Format painter is used when you want to change the formatting of the text (bold, underline, font type, font size, etc.) without manually choosing all the font options . This is very useful if you are working in an existing document and want everything to
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Forward WandJ email to another account (Faculty and Staff)
The Helpdesk has received several requests for forwarding W&J email to non-W&J email providers (i.e. Yahoo, Gmail, etc). We are providing the below instructions to assist W&J employees with performing this function; however, please be advised, the risk o
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Forwarding Student Gmail to Another Account
First click on Settings then go to Forwarding and POP/IMAP Click the radio button that says Forward a copy of incoming mail to Type in the email address you want your mail forwarded to and click Save Changes at the bottom of the screen
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Frequently Asked Questions (Faculty and Staff Exchange Email)
But I like the old service! Do I have to switch? Sorry, all Faculty and Staff must move to the new service. The new service will be even better! We promise. Will my e-mail address stay the same? Your email address will be username@wash
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Freshman Forum
Faculty Linda Troost Class Freshman Forum Project Description Dr. Linda Troost's Freshman Forum class recently produced digital video adaptations on MacBeth. For this assignment, students were given the choice of doing a PowerPoint presentation or creatin
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Full-Time employees
Full-Time employees are normally given access to a personal computer. Please consult your supervisor for more information. If you are experiencing issues with your college-owned computer hardware, please contact the Helpdesk.
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GPage: GarageBand ProductionsFaculty Dr. Mark Swift Class Music 295 Project Description MUS 295 Composition: Sound Design introduced the basic elements of musical composition to students with no music background, using computers as tools for manipulating and layering sound. They used
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German
Faculty Dr. Mike Shaughnessy and Jason Parkhill Class Pilot Project Project Description A pilot project for culturally authentic license-free imagery for the German language. The Culturally Authentic Pictorial Lexicon (CAPL) was created in 2003 by Michae
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Gliffy
Overview What is it? Gliffy makes it simple to organize your thoughts and share them with family, colleagues, and organizations. When you take your ideas and organize them visually, it's easier for you and others to really understand them. Plus, you can
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Google Earth
Overview What Is It? is a virtual globe browser that superimposes satellite imagery onto the earth. Users can annotate the globe with text, pictures, movies, placemarks and superimposed images to share data that involves location. Key characteristics of
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Google Maps
Overview is not just for directions! There are now simple ways to share information and images created by marking up a map. What Is It? Google Maps is an online mapping application that facilitates locating places, measuring distances, and creating
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HPage: Headers, Footers, Footnotes, and EndnotesTo add a Footnote or endnote:* Move the cursor where you want the footnote to be. On the Insert menu, point to Reference, and then click Footnote. Click Footnotes or Endnotes. By default, Word places footnotes at the end of each page and endnotes at the e
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HelpDesk Contact Information
ITS Helpdesk 724-223-6022 helpdesk@washjeff.edu Hours 8:00am -5:00pm- Monday - Friday Location Room 121, Technology Center Staff Chris Teagarden, '99 - User Services Coordinator Jim Semler - Systems Analyst/Programmer Darlene Tragone - Secretary
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How can students share files in Blackboard?
Sharing files among the entire class As the digital drop box does not allow students to share files. The easiest method to allow students to share files with each other is to add a discussion board with file attachments. To add a discussion board: 1. en
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How to change your W&J password
W&J's Password Policy Please click here to see W&J's password policy. This link includes helpful information about how to change your password and what notices you will receive regarding when your password needs to be changed. Windows Login to any campus
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How to Map a Network Drive
Map a network drive in Windows XP Map a network drive in Windows Vista Map a network drive in Windows 7 Map a network drive in Mac OS
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How to remove an incorrect email address from Auto-Complete in Entourage
1. Just wait a couple of seconds after starting to enter the students' name in the to: field in Entourage. You will eventually see two options for that student's email: One under a heading Contacts and Recently Used Addresses that ends in "webmail.washjef
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How to remove an incorrect email address from Auto-Complete in Outlook
Click on "New" message. In the "To" box, start to type in the recipient's address. When you see the incorrect address appear, use the up or down arrow key to highlight it, and then press the Delete key on the keyboard or click on the X at the end of that
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How to remove an incorrect email address from Auto-Complete in Webmail
In Webmail (Outlook Web Access Light), click "New Message." In the "Most Recent Recipients" list, use the up or down arrow key to highlight it, and then press the Delete key on the keyboard. In Webmail (Outlook Web Access full version), when you are in Ma
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How to Set Up .CSV Files to Always Open with Excel
If the file is received via e-mail: save the file to your PC's desktop by right click and drag the attachment onto the desktop Click on COPY HERE Click the YES button to replace the existing file, if necessary Once the file is on the desktop: Right click
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IPage: I can't login to Blackboard - my password is not workingIssue: I can't login to Blackboard - my password is not working. Could not login. Valid authentication credentials were not provided. This means they are not using the correct password. An error occurred while the system was processing this login request.
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ID Cards
Building Access Q. I can't get into my residence hall. A. Call Protection Services at 6032 or 723-223-6032 for assistance. ID Card Swiping Q. When I swipe my card for a meal, I am told that I have no more meals. A. Keep in mind that meal exchange in Georg
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Ideas
Teaching Examples from W&J Faculty Blog Faculty Path to Zuni John Mark Scott Travels to China Patrick Caffrey, Zheya Gai Cyberattacks Faculty ITL Amanda Holland-Minkley Digital Video Faculty ITL Sam Fee Public Speaking Anthony Fleury Physics Mike
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Images for Fall 2009
Below are the proposed images for each of the classrooms with computers that are maintained by ITS for the Fall 2009 semester. Buildings {TOC} Tech Center Classrooms Burnett Classrooms Old Main Classrooms Library Digital Classroom Notes on Software Packag
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Images for Fall 2010
The proposed image for the following campus lab computers: Technology Center: 103 Open Lab, 103A, 118 GLU, 204 Emphasis Rm, 214, 218, 221, and 222 Burnett: All classroom lectern PCs and Burnett 107 PCs Swanson: All classroom lectern PCs and Swanson 204 PC
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Images for Fall 2011
The proposed image for the following campus lab computers: Technology Center: 103 Open Lab, 103A, 118 GLU, 204 Emphasis Rm, 214, 218, 221, and 222 Burnett: All classroom lectern PCs and Burnett 107 PCs Swanson: All classroom lectern PCs and Swanson 204 PC
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Images for Fall 2012
The proposed image for the following campus lab computers: Technology Center: 103 Open Lab, 103A, 204 Emphasis Rm, 214, 218, 221, and 222 Burnett: All classroom lectern PCs and Burnett 107 PCs Swanson: All classroom lectern PCs and Swanson 204 PCs Library
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Images for Spring 2009
Below are the final images for each of the classrooms with computers that are maintained by ITS. Buildings {TOC} Tech Center Classrooms Burnett Classrooms Old Main Classrooms Library Digital Classroom Notes on Software Packages Adobe CS3 includes the foll
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Images for Spring 2011
The proposed image for the following campus lab computers: Technology Center: 103 Open Lab, 103A, 118 GLU, 204 Emphasis Rm, 214, 218, 221, and 222 Burnett: All classroom lectern PCs and Burnett 107 PCs Swanson: All classroom lectern PCs and Swanson 204 PC
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Images for Spring 2012
The proposed image for the following campus lab computers: Technology Center: 103 Open Lab, 103A, 204 Emphasis Rm, 214, 218, 221, and 222 Burnett: All classroom lectern PCs and Burnett 107 PCs Swanson: All classroom lectern PCs and Swanson 204 PCs Library
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iMovie
Overview What is it? iMovie is a digital video editing software program for Macintosh that is available as part of Apple's iLife suite. With iMovie, you can import video from several sources (such as a miniDV tape, VHS recording or DVD) or record directl
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Importing Material from Previous Courses into a Course Site
Sakai makes it easy to import your material from previous courses into a new course site. Please follow the below screenshots. 1. Access the new course into which you wish to import materials. 2. Once in the new course, click the "Site Info" link in the
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Info about Various Techs
Survey I have created a survey for faculty to assess your technology and technology training needs. I will use the results of this survey to assist me with prioritizing training and technology introduction and acquisition over the next year. You may com
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Insert Sound Clip in PowerPoint
First, advance to the slide that you wish to add the sound clip to. Next, from the "insert" menu go to "Movies and Sounds" then click "Sound from File..." Navegate to the location of the sound clip, select it and click "Ok" Finally, select whether the sou
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Insert Video Clip in Powerpoint
First, navigate to the page that you wish to insert the video clip into. Next, from the "insert" menu, scroll over "Movies and Sounds" and Click "Movie from File..." Disclaimer: This document is provided for your assistance, and represents the best practi
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Install the eWebEditPro client
Install the eWebEditPro client *NOTE: You can only edit CMS in Internet Explorer* 1. From any W&J webpage, double click on the small "two towers" logo at the bottom of the page.This will take you to the CMS login page 2. Click the "Please click here to in
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Installing Ad-Aware
This is the How-To page for downloading, installing, updating, and running Ad-Aware. Actions are highlighted with red rectangles. 1. Obtain Ad-Aware from Download.com by going to download.com and seaching for adaware. Upon downloading, double-click on
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iPad
1. Click on the Settings icon. 2. Click on the Wi-Fi Settings in the left panel and select W&JSecure in the right panel. 3. Enter your W&J Username and Password and click the Join button. 4. Click Accept to validate the securit
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ITS Student Worker Information
Student HelpDesk Technician Student IT Lab Monitor
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iTunes
Overview What is it? iTunes is a free software product of Apple Inc. that is at once a multimedia library, a podcast subscription tool and a management tool for Apple iPod equipment. It is available for download from Apple for Macintosh and Windows. Thro
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JPage: Jason M. PergolaTitle: Enterprise Systems Manager Contact Information: Office Phone: 724-503-1001 ext. 3026 Email: jpergola@washjeff.edu
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Jeanene Jones
Title: Network Systems Analyst Job Description The Network Systems Analyst assists with planning, designing, implementing and maintaining enterprise network services and security to insure a continuous operational environment for all users of the College
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Jim Semler
Title: Systems Analyst Job Description: Helpdesk Main Responsibilities: First level support for most issues on campus Contact Information: 724.223.1001ext. 3347
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Job Description
Student Helpdesk Technician (Reports to: User Services Coordinator) Duties: Assist User Services Coordinator and other ITS staff members Answer Helpdesk calls; troubleshoot and resolve problems Provide user support via telephone, e-mail, and direct
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LPage: Lab Job DescriptionIT Student Lab Monitor (Reports to: User Services Coordinator) Duties: Manage the computer lab Perform general cleanup of assigned area, including cleaning the computer area, pushing in chairs and disposal of waste Maintain the lab printers, inclu
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LCD Projectors
Information Technology Services maintains a limited number of portable projectors for use by faculty and staff in rooms without media projection. Toshiba LCD Projector Model TLP680U (2) Toshiba LCD Projector Model TLP560 (2)
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Library Digital Classroom
Library Digital Classroom The Library Digital Classroom lab is located on the lower level of the U. Grant Miller Library. It has 25 Windows PCs and a projector. Library Hours
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MPage: MacThe screens and prompts you see during setup may vary slightly depending on your computer’s specific operating system version. Please contact the HelpDesk if you have any questions regarding wireless setup. 1. When you first power’s on your Mac, this
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Macintosh 10.5 or later VPN Setup
To connect to the Washington & Jefferson through VPN, and while using a system running Macintosh 10.5 or later, you must follow these simple steps... 1. Click the apple button in the top left corner of the screen, and select system preferences. 2. Once t
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Map a network drive in Mac OS
In the “Finder” menu, click on “Go” and “Connect to Server…”. Enter the address that you wish to map (for your homedrive): smb://wjfs2.washjeff.edu/users/<username> Enter your network username and password if prompted. A new icon should appear in your Fin
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Map a network drive in Windows 7
To map a network drive, you need to know two things: 1. The folder location on the network and 2. The drive letter to map to. In this example, we will use a generic "Home" folder and the H: drive. Once you have these two items, proceed to the following st
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Map a network drive in Windows Vista
To map a network drive, you need to know two things: 1. The folder location on the network and 2. The drive letter to map to. In this example, we will use a generic "Home" folder and the H: drive. Once you have these two items, proceed to the following st
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Map a network drive in Windows XP
To map a network drive, you need to know two things: 1. The folder location on the network and 2. The drive letter to map to. In this example, we will use a generic "Home" folder and the H: drive. Once you have these two items, proceed to the following st
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Mary M. Williams
Mary Williams Title: Systems Analyst/Programmer, Administrative Computing Main Responsibilities: Datatel programming and support, several auxiliary enterprise servers, Web/SQL programming and other duties as assigned.... Contact Information: Mary M.
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Mashups
What Is It? A web application that combines data from two or more sources and creates something altogether new or different with those sources. At their most basic, mashups take data from a source and filter it through another source or application. For a
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Math Placement Exam Instructions
Instructions for taking your Math Placement Exam 1. Open the Firefox Internet Browser. 2. Navigate to www.washjeff.edu 3. In the Quicklinks bar, select W&J Sakai. 4. Log into Sakai in the upper right hand corner using the same account informat
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Media Request Procedure
ITS maintains an inventory of small media and computing equipment suitable for portable use. This equipment is intended for academic and business related purposes. The equipment pool includes portable media projectors, notebook computers, set-up tables,
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Media Services
Looking for a Multimedia Classroom or Meeting Space? ITS maintains a large number of multimedia classrooms and meeting spaces across the campus. Normal classroom assignments are always made through the Registrar's Office. All other room reservations, plea
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Microsoft Office
Microsoft Office Issues This page is to help resolve issues with programs in the Microsoft Office suite. (Word, Excel, Powerpoint) Office Applications Outlook
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Mike Timko
Title: Assistant Director for Administrative Computing Job Description Responsible for end user support of Datatel administrative software systems, along with other members of the team Provide direct support to Business Office and Student Life end users i
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Miner Docs
Welcome to the W&J ITS Homepage New to W&J Campus Computers Campus Software Email HelpDesk Contact Information Media Services Network Connectivity Campus Printing Phones & Voicemail Staff Information Teaching Technology Technology Policies Miner Docs Sit
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Miner Docs Index Page Alternate
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Miner Docs Site Index
Alternative view of pages in alphabetical order
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Mobile Device Support Guidelines and Procedures
Mobile Device Guidelines and Procedures Mobile Device Support For the purpose of this procedure, “mobile devices” refers to cell phones, smart phones, iPads, tablets, eReaders, notebook and laptop computers, and other devices of this type which have the a
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Moodle
Moodle at Washington & Jefferson As technologies improve and new software becomes available, Academic Technology regularly examines and evaluates new and existing software packages. In the spring of 2006 W&J began a pilot program of Moodle with a limited
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Multimedia room
The digital media production room in the W&J Technology Center is open from 9:00 a.m. to 5:00 p.m. (4:00 p.m. summer) for use by faculty, staff, and students. The digital media production room contains: a Power Mac G5 with iMovie HD, iDVD and Final Cut Pr
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Multiple Answers per Row Checkboxes
Page: Multiple Choice Checkboxes Page: My Budget (public) WebAdvisor 3 Budget Reporting To access MY BUDGET: Log in to WebAdvisor and click on the Employees or Faculty link to navigate to the appropriate page. Once there you will see the Budgeting section. You may select either one to access your budget. For a
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NPage: Network Connection InstructionsTo connect to the internet open your web browser and try to go to any website. A registration page will load and you will need to put in your username and password. You will have had to log into a lab computer first for this to work. Wait 10 minutes and r
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Network Connectivity
How to connect your personal computer/entertainment device Residence Halls Off campus/VPN Gaming Systems TiVo Network Issue FAQ Campus Wireless Information Wireless Instructions Campus Wireless Coverage Accessing Network Files from Off Campus How to Map a
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New to W&J
New to W&J for Faculty and Staff New to W&J for Students Campus Map
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New to W&J for Faculty and Staff
Welcome to The Office of Information & Technology Services at Washington & Jefferson College. IT Services is available to assist you with your academic and administrative technology needs. Every faculty and staff member receives an account on the W&J netw
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New to W&J for Students
How do I get help with computer and technology problems at W&J? The Helpdesk will help you with technology problems you encounter at W&J. You can reach the Helpdesk by using the Helpdesk Request Form, calling 724-223-6022 (campus extension 6022), or visit
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OPage: Obtaining your Computer's MAC AddressIn certain troubleshooting situations, you may be required to obtain your computer's MAC Addresses and provide these to W&J's Helpdesk. Every computer will have a separate MAC address for each of its network adapters (i.e. a computer with wired and wirel
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Off campus
Dial 724-503-1001. During the welcome message press the Star button . The ID will be the user's phone extension number. For first time users, the password will be 12345, otherwise, enter the password you have specified. Follow the automated instructions t
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Off Campus - VPN
A virtual private network (VPN) connection establishes a connection between a computer off campus and our W&J network. When working from off campus several services will only work if you have established a VPN connection. Such services include: using libr
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Old Main Room E
Old Main, Room E Lab The computer lab in Old Main's Room E lab has 11 Windows PCs available as well as one laser printer and one scanner a projector. Except for classes, the hours are as follows: Monday - Friday: 7:00 a.m. - 12:00 midnight Saturday - Sund
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On campus
On Campus IP Phone Depending on the phone model, press the 'messages' or 'msgs' button. For first time users, the password will be 12345, otherwise, enter the password you have specified. Follow the automated instructions that are provided by the voice ma
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Online Gaming Support Procedure
Online Gaming Support and Procedure Online gaming is permitted and supported on the wired Campus network. This network has been configured to the specifications recommended by Microsoft and Sony. Updated specifications for gaming purposes that are relea
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Online Stores
Office of Information and Technology Services - Academic Discounts on Software and Technology As a service that we provide for W&J College's students, faculty, and staff, the Office of Information and Technology Services has setup this site to provide you
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Open Shared Calendar
This tutorial will demonstrate how to open a shared calendar in Outlook 2003. 1. Upon opening Outlook 2003 and logging in, simply select the "Calendar" button on the lower left side, and then select "Open A Shared Calendar" 2. Upon opening this, we are pr
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Out of Office Assistant
Out Of Office Assistant is useful for when you would like people who are sending you emails to know when you are on vacation and unable to answer emails. It is very easy to set up and provides the benefit of not having to leave people out of the loop. Fir
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Out of Office Assistant in Webmail
For Outlook and Outlook Express: 1. Click on "Tools" and then "Out of Office Assistant" 2. Click "I am Currently Out of the Office" 3. In the "AutoReply only once to each sender with the following text "box, type the message that you want to send while yo
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Outlook Web Access F.A.Q
Outlook Web Access (O.W.A) is the new system we use on the website to access faculty or staff e-mail under the new Exchange server. Students remain unaffected and use the same server. Table of Contents I. Normal O.W.A vs. Light O.W.A II. How do I access
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PPage: Password PolicyThe W&J user ID and password combination is required for access to all W&J network services including network log on, email, WebAdvisor, VPN and most administrative and academic systems. The W&J password policy is intended to protect user accounts from un
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Password Security
There are many different theories on password security. Some say that if your password is unique enough then it is a safe password, but technically speaking dog987 is unique but not a strong password. The first step to picking a good password is something
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Path to Zuni
Faculty Dr. John Mark Scott Class ELE 219 Path to Zuni and Trails Beyond Project Description Students traveled to the southwest united states for three weeks this term to experience life on the zuni reservation. Links Zuni blog
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PC Software Requests
To request Software for your PC you need to fill out the following form http://helpdesk.washjeff.edu/index.php?/washjeff/Tickets/Submit Use the software request category Instructions for finding your computer name. Your computer name is necessary for us
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Phones & Voicemail
Accessing Voicemail On campus Off campus Voicemail Tree (graphical guide for voicemail) TransferOne Phones Cell Phones IP Phone manual 7910 IP Phone manual 7911 IP Phone manual 7940 IP Phone manual 7942 IP Phone manual 7960
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Photoshop
Overview What is it? Adobe's Photoshop is one of the most popular image-editing applications for professionals, available for both Macintosh and Windows. Images are imported from a scanner or opened from an existing file. They can then be cropped, color
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Physics
Faculty Dr. Mike Pettersen Class Physics Project Description Dr. Mike Pettersen and his students developed some innovative ways for digital video in a physics course. The students took short digital movies and imported it into Video Point software to illu
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Picasa
Overview What is it? Picasa is a free software download from Google that allows you to easily manage digital images on your computer and share them through email, print and the web. Picasa is available for Windows XP/2000/Vista and Linux. Picasa allows th
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Portable AM-FM Stereo with Cassette Player and CD Player
Sony CD Radio Cassette-Corder Product Features Compact Digital-tuning AM-FM CD Cassette Large LCD Display Bass-reflex speaker system Mega-bass bass booster Technical Details Width: 14.2 inches Depth: 9.3 inches Height: 5.6 inches Weight: 6.2 pounds Tuner
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Posting Your Syllabus to a Course
Please follow the steps below to post your syllabus to a course in Sakai. 1. Log into Sakai and go tot he course into which you would like to post your syllabus. 2. Press the "Syllabus" Tool link in the left hand navigation bar. 3. Press the "Create/Edit
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Powerpoint
Page: Presentation Remotes Page: Print to PDF In order to save a document as a PDF you must do the following: Download this program called Cute PDF and save it to your desktop. Double click the CuteWriter file that was downloaded to the desktop. Click Next Click I accept the agreement then click N
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Projector Screens
Da-Lite Portable Projector Screens (2)
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Projector Stands
Page: Public Speaking Faculty Dr. Anthony Fleury Class Public Speaking COM 216 Project Description While digital video seems to be a natural fit to any Communication course, Anthony Fleury has incorporated digital video seamlessly as an example of modeling in his Public Speaki
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Publishing Your Courses so They Are Viewable by Your Students
When new course sites are created in Sakai, they are automatically setup as not published. This is done be design to allow you to edit the courses prior to your students seeing the courses as being finished. To publish your course sites so your students
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RPage: R25 TrainingA PowerPoint presentation is attached below for using the R25 campus scheduler to schedule a meeting. This attached PowerPoint is the same material used for the campus R25 trainings. Using R25 for Faculty and Staff Presentation
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Reports
Academic Technology often assesses the use and impact of technology on the W&J campus. Blackboard (coming soon) Moodle pilot (coming soon)
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Resource 25
Resource25 is an event scheduling software system from Collegenet, Inc. It became available in mid-October 2008 for campus users who wish to schedule events that occur on January 1, 2009, or afterward. How to schedule an event
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Restoring your Deleted Items Folder
Login to your email Click on Preferences Under Delete options select Move to deleted folder Click Save
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Rules and Alerts
1. Select "Tools" and then "Rules and Alerts" 2. Select "Start from a blank rule". Choose "Check messages when they arrive" and click "Next" 3. You can then select any number of filtering devices such as filtering any mail with a specific word in the subj
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SPage: SakaiWe have a project site available on our instance of Sakai that provides detailed tutorials for using common and advanced features of Sakai. That site is the W&J Sakai Coordination Site and can be found under your Active Sites tab. If you don't have acce
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Sakai Message Tool
Page: Sakai Training Schedule Sakai Training for Spring 2011 Below is the faculty training schedule for Sakai for Spring 2011. If you would like to register for one of the sessions, please contact Mike Camden at ext 3045 or via email at mcamden@washjeff.edu with the date and time for
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Search and register for sections
1. Log in to WebAdvisor. Click on the Students menu bar. 2. Click on the "Register for Sections" link. 3. Click on the "Search and register for sections" link. 4. Enter your search criteria on the Search for Sections screen. Keep in mind that the m
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Selecting a printer - Faculty and Staff
To select a printer click on start and then click on run. In the box that comes up type in This will bring up a list of printers you can print to.
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Selecting a printer - Students
To select a printer click on start and then click on run. In the box that comes up type in This will bring up a list of printers you can print to. It may prompt you for a password (unless you are on a campus network or VPN), make sure that you enter yo
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Setting up an Exchange Account
This short tutorial demonstrates how to successfully set up an Exchange account using Outlook 2003. 1) The email account is set up in "Mail" which is inside the Control Panel. This is done by going to Start, then Control Panel. Once in the Control Panel,
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Setting up an Exchange Account (Outlook 2007)
This guide is for Office Outlook 2007 -only-. If You use Office Outlook 2003, this guide will not work. If you do not know or are unsure which program you use, then you most likely use Office 2003. The guide for Office 2003 is Here First, go into the Star
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Setting up an IMAP Account - Off Campus
In order to Set up an E-mail account in Outlook (Off Campus) Open Outlook, and go to Tools, Email Accounts... When you see the window appear, Confirm that the "Add a new e-mail account button is selected and click Next. Select the "IMAP" button and click
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Setting up an IMAP Account - On Campus
In order to Set up an E-mail account in Outlook (On Campus) Open Outlook, and go to Tools, Email Accounts... When you see the window appear, Confirm that the "Add a new e-mail account button is selected and click Next. Select the "IMAP" button and click N
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Setting up your exchange mail in Entourage 2008 (Faculty & Staff)
Entourage 2008 is the Mac equivalent to Microsoft Outlook. With Entourage Mac users will be able to send and receive email, synchronize calenders and use W&J address books. Follow these steps to setup exchange access in Entourage: Open Entourage. You m
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Settings for Student JayMail account for mobile devices
In some of the documentation below, Google makes reference to entering settings with "username@gmail.com". You will need to use username@jay.washjeff.edu instead of username@gmail.com when setting up your mail for another application/device. Blackberry iP
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Shakespeare
Faculty Dr. Annette Drew-Bear Class English Shakespeare Project Description After studying the Twelfth Night, the English 315 students connected with a director from the Globe who worked on productions of the Twelfth Night and Much Ado About Nothing. This
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Share Calendar
This is a tutorial for how to share a calendar in Outlook 2003. 1) Upon starting Outlook, click on the "Calendar" button in the lower left side, and then select "Share My Calendar" 2) After selecting "Share My Calendar," a box will pop up. It will allow e
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Signatures
Click on tools, and then on the options selection. Then Click on the Mail Format Tab. Next, at the bottom Where it says "Signatures", click on the Signatures button, as highlighted above. When the following Window appears, Click on the "new" button. Name
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Slide Master
1. Click "View" then "Master" then "Slide Master" 2. You can then make changes to the Master Slide that will be used as a template for all slides in your current presentation. 3. When you are finished making changes and formatting your Master Slide, click
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Staff Information
Daniel Faulk Jeanene Jones Bradley Kita Jason M. Pergola Claudia B. Sweger Chris Teagarden Mike Timko Darlene K. Tragone Charles R. Watts III Mary M. Williams
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Starboard
This page will provide information for faculty interested in using the Starboard Interactive Display found in Old Main rooms 206 and 301. Starboard Hardware User Manual StarBoard Software Quick Start Guide Starboard Software In-Depth Training Guide Online
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Step-by-Step Video Conference System Tutorial
Tandberg System IP address: 209.131.94.241 ISDN: 7242252010 Directions: Touch the Crestron monitor and select Video Conference Mode. A message will read "System is starting. Please wait..." You should now see both the Plasma TVs and the main screen disp
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Student Computer Recommendations
Desktop PCs Operating System: Windows 7 Productivity Software: Microsoft Office 2007 or 2010 Processor: Intel or AMD Processor (Dual Core or better) Memory: Minimum of 4GB Network Adapter: 10/100 Ethernet Monitor: An LCD flat panel monitor is hi
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Student Computers
Student Computer Recommendations
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Student Helpdesk Technician
Job Description Student HelpDesk Technician Handbook
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Student HelpDesk Technician Handbook
The purpose of this Student HelpDesk Technician Handbook is to encourage an environment where our technicians can work with a sense of motivation and satisfaction. A friendly and professional environment is developed when every technician agrees to abide
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Student IT Lab Monitor
Job Description
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Student IT Lab Monitor Schedule
Student Lab Monitor Schedule Spring 2008 (Updated 2-1-2008) Sunday Monday Tuesday Wednesday Thursday Friday Saturday BUR107 OME BUR107 OME BUR107 OME BUR107 OME BUR107 OME BUR107 OME BUR107 OME TC103 LDC TC103 LDC TC103 LDC TC103 LDC TC103 LDC TC103 LDC T
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Subscribing to an IMAP Folder
All you need to do, is right click on your IMAP drive, not any other folders, and select IMAP folders.... Then Click on the Query Button, Select a folder and select Subscribe. You may also have to refresh the folder list by right clicking on your mail and
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Survey Software - Classapps
Click on Create New Survey Multiple Choice Checkboxes True or False Multiple Answers per Row Checkboxes Comment Box
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TPage: Table of ContentsA table of contents can be applied to any document that follows an outline format with a hierarchy of headings/subheadings (which Word refers to as Levels with 1 being the highest). Take for example, the HIPAA policy PDF, available on the HR webpage under
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Teaching Technology
Resources Tools & Resources to Use Consulting & Office Visits Upcoming Events ITS Services for Faculty Wireless Services Map Video Teleconferences (Future Addition) Labs Media Setup Services Educational Discounts on computer and software purchasing Office
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Technology Center 103
Technology Center 103 Open Lab The Technology Center lab is located to the right of the first floor main entrance to the Technology Center. It is an open lab setting. It has 39 Windows PCs and 8 Macs. Monday - Sunday: 24 Hours
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Technology Policies
Acceptable Use Policy Password Policy Computer Replacement Policy Terms of Service Agreement Data Protection Guidelines Equipment Maintenance Guidelines and Procedures Equipment Damage Guidelines and Procedures Mobile Device Support Guidelines and Procedu
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Terms of Service Agreement
Washington & Jefferson College provides data network and Internet service to its students expressly for academic purposes. Access to the W&J data network, resources and Internet link is a privilege. While using W&J network resources, students will adhere
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The messaging interface has returned an unknown error
Go to the print menu for a calendar. Click on page setup. Uncheck the Taskpad, and Notes area. This should fix the problem
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The UID of a message changed unexpectedly
Issue: The UID of a message changed unexpectedly. This typically indicates a server bug. Your program may not function properly after this. Solution: Have the user close outlook, not minimize, and restart outlook. This problem occurs when you try to acces
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Theatre History
Faculty Dr. Karin Maresh Class Theatre History Project Description The Theatre History class connected with a scholar at the Globe Theater to discuss, Othello. When asked about the benefit of the conference, Dr. Maresh commented "Overall the videoconferen
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Time Out Issues with Student Email
Table of Contents {TOC:maxLevel=3} Introduction In recent weeks a number of students have reported that the email system will time out while they are attempting to compose a message. ITS has been in touch with Ipswitch, the manufacturer of the email soft
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TiVo
If you are setting up a TiVo system you can not use a router to do so. You will need to connect your TiVo unit to a phone line in your room and call the Washington,PA TiVo. Valid phone numbers for Washington, PA are (724) 503-0005, (724) 225-3987, (724)
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Tools & Resources to Use
Sakai Guides Using Track Changes in Word to Grade Using the Starboard interactive display in Old Main 206 and 301
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TransferOne
Voicemail TransferOne Program Information Technology Services is offering a feature to the campus community that will allow your outgoing voicemail message to reference the number ONE to transfer a caller to a main line rather than listing a number and in
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Transferring your contacts or address book into the new system
under construction This guide is for two main purposes; To assist in moving people's address book from Microsoft Outlook Express into EITHER the web-based Outlook Web Access OR the program-based Office Outlook 2003. If you have switched from another prog
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Travels to China
Faculty Dr. Patrick Caffrey and Dr. Zheya Gai Class HIS 200 and POL 250 Project Description Students traveled to China during the three week Intersession course. To read the students personal web entries, visit the China blog listed below. Links China blo
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True or False
Page: Twitter Overview What Is It? Twitter is a minimal social networking site that allows users to send updates to friends or people called "followers" who choose to read your posts by answering the question, "What are you doing?" in no more than 140 characters. Post
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UPage: Upcoming EventsInformation Technology Events at W&J ITS Training Calendar Local Technology Events National Technology Events
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Username not found in the registry. Please contact your system administrator
Issue: Username not found in the registry. Please contact your system administrator Symptomn: Unable to log into Web Advisor Solution: 1. Username is case-sensitive. We create usernames with all lower-case letters. Verify that the user is using all lower-
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Using Gmail to Check Your WashJeff Email (Students)
Gmail allows for users to check multiple emails from one location. These instructions will detail setting up your gmail account to receive and send mail from your washjeff.edu student account. If you do not already have a gmail account, please go to http
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Using Images
General Tips for Using Images in an Educational Setting* Most images are copyrighted (meaning they are owned by someone else). Material that has been copyrighted may still be used either through a license or Fair Use. Sometimes you, your institution, orga
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Using Preferred Sections
Students can add course sections to their Preferred Sections list using one of two "Register for Sections" links: Search and register for sections - Use this option if you would like to look for sections, add them to your preferred list of sections and th
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Using the Section Info Tool to add Students to Sections in Your Sakai Course
Please note, this is optional - you do not have to use the Section Info tool. If you would like to use the section info tool in Sakai, you must first email Mike Camden with the sections you wish to merge (section roll up). Once you have contacted me, I w
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Using Track Changes in Word to Grade
Microsoft Office includes built-in Review functions that can assist a faculty member in electronically grading student work, eliminating the need to print the work, thereby saving consumable resources. On their Education Website, Microsoft provides detail
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Using Word 2003 styles in Word 2007
When using Word 2007, the default 'Normal Style' may appear to be broken. It adds extra spaces before and after paragraphs and uses a font called Calibri in place of the default Times New Roman. The result for many students may be that their format does n
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VPage: Video Cassette RecordersSony - Model SLV-N77 JVC - Model HR-S3600U
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Video Conferencing
The Global Learning Unit, which provides videoconferencing capabilities, is an exciting part of the W&J's technology center. Located in Room 118, the Global Learning Unit provides faculty and students the opportunity to connect with virtually any college,
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Viewing Courses that Don't Appear in Your Courses Tab in Sakai
Our instance of Sakai is different from Blackboard because we don't delete your courses each semester as we needed to do because of storage with Blackboard. While this has many advantages for faculty (namely you always have access to previously taught co
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Vista Users Unable to Access Discussion Boards
Issue: Vista Users Unable to Access Discussion Boards Symptom: The Visual Text Box Editor does not work for Vista users Solution: This is a known issue for Microsoft Vista users using all versions of Blackboard. If you are using the Microsoft Vista opera
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Voicemail Tree
Page: VPN Instructions for XP Click on start then go to control panel Double click on Network Connections Double click on New Connection Wizard Select Connect to the network at my workplaceSelect Virtual Private Network connectionType in Washington and Jefferson College VPN in the box
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WPage: W&J LogoLogos may be printed in solid black or two color as shown below. The approved horizontal logos: horizontal horizontal The approved vertical logos: vertical vertical High-resolution logos (JPEG format) may be downloaded by clicking on thumbnail logos. The
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Web 2.0?
The term "Web 2.0" refers to new web-based applications and/or networks that share certain characteristics. Most Web 2.0 applications aren't downloaded to a user's private computer, but instead they're used directly on the web; users can update content an
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Web Advisor
If a ticket is created for Administrative Computing the following questions and answers must be included in the ticket. General Helpdesk Questions: 1. When did it work last? 2. Has it ever worked on this computer? 3. Are you attempting to c
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Web Advisor keeps making me re-type my username and password on every page
Issue: Web Advisor keeps making me re-type my username and password on every page Symptom: Web Advisor keeps making me re-type my username and password on every page Solution: This problem could be caused by the system clock on the user's PC being wrong (
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WebUI System Requirements (public)
Datatel Recommended System Requirements for UIWeb 2.0 From UIInstall.pdf - Datatel, Inc. OS: Windows 2000 or XP Macintosh OSX Panther (10.3) Supported Browsers: IE 6+ Firefox 1.0+ Safari 1.1+ Java Runtime Environment (JRE) 1.4.x Note:_ _ the applet will n
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Western Music
Faculty Dr. Susan Woodard Class History of Western Music Project Description In February 2004, the History of Western Music II class participated in a videoconference about the music of Vivaldi with John Harrison, professor and classical chamber musician.
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What happens to my JayMail account when I graduate?
When you graduate your JayMail account will be deleted. There will be several emails sent to you before this process happens. Your app pages will also be deleted but you can transfer ownership of them to another gmail account if you want to do so. Transf
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Will the documents I create in Google Apps work in Microsoft Office?
Yes your documents will work in Microsoft Office. From the google docs space just click on share and email as attachment. Attach the item as Microsoft Word and email it to youself. It will arrive as a .doc.
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Windows 7
The screens and prompts you see during setup may vary slightly depending on your computer’s specific operating system version. Please contact the HelpDesk if you have any questions regarding wireless setup. 1. You will need to select W&JSecure and click
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Windows 7 VPN Setup
To connect to the Washington & Jefferson through VPN, and while using a system running Windows 7, you must follow these simple steps... 1. Go to your desktop... 2. Once at your desktop click on your start menu button, and select the control panel tab as s
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Windows Vista
The screens and prompts you see during setup may vary slightly depending on your computer’s specific operating system version. Please contact the HelpDesk if you have any questions regarding wireless setup. 1. You will need to select W&JSecure and cli
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Windows Vista VPN setup
To connect to the Washington & Jefferson through VPN, and while using a system running Windows Vista, you must follow these simple steps... 1. Go to your desktop... 2. Once at your desktop click on your start menu button, and select the network tab as sh
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Windows XP
The screens and prompts you see during setup may vary slightly depending on your computer’s specific operating system version. Please contact the HelpDesk if you have any questions regarding wireless setup. 1. The following prompt is displayed if you
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Wireless Instructions
Wireless Instructions
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Wireless Sync iPhone to Exchange
This page is for setting up a W&J E-mail Account on your iPhone. Please keep in mind that iPhones are not a supported device for our e-mail system and thus we can neither guarantee nor provide technical support for ensuring that they connect to our e-mail
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Wireless Sync Windows Mobile PDA to Exchange
This will only work for employees. Students will have a different setup The advantage to syncing a Windows Mobile PDA to Exchange is the benefit of having email, calendar, contacts, and tasks synced up with the server. This allows updates to be transferre
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WJ Blogs
Blogs @ W&J W&J provides blogging software for use by Faculty, Staff and Students. blogs.washeff.edu is a WordPress mu powered site. WordPress mu is a multi user version of the WordPress blogging software. WordPress mu allows us to host multiple
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Word
Page: World Music Faculty Dr. Mark Swift Class World Music Project Description In September 2003, Dr. Mark Swifts World Music class participated in W&J's first video conference. His class connected with the Acimevu Ensemble, a Ghana Drum and Dance group based Madison Wisco
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YPage: Your IMAP server wishes to alert you to the following Invalid credentials (Failure)If you receive this error message go to the following site and do the CAPTCHA. This should solve the problem https://www.google.com/a/jay.washjeff.edu/UnlockCaptcha
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YouTube
Overview is a website for sharing user-generated video. Registered users can upload video files, comment on and rate videos and interact with other users through YouTube's community tools. Users can create a video "response" to a video for ongoing dialog
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