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The ITS HelpDesk is located in Technology Center Room 121. Feel free to search our new Knowledge Base.**  You can also contact the HelpDesk by submitting a ticket in our Portal system.

 

Helpdesk hours are as follows:

  • When school is in session:
    • Monday - Thursday: 8AM - 9PM
    • Friday: 8AM - 5PM
    • Sunday: 5PM - 9PM

 

Portal: https://support.washjeff.edu
Phone: (724) 223-6022
Email: helpdesk@washjeff.edu 

 

**In an effort to provide better information ITS is continuing to move articles from our legacy Knowledge Base system to the new knowledge base.  The legacy system will remain active until all current articles have been moved.